MAKE Certified in Quality Management Essentials (ISO9001 MC-QME)
Disclaimer: The term “certified” shall only be used for personnel certifications, based on ISO/IEC 17024 requirements. The term “certificate holder” shall only be used for certificate programs, based on ASTM E2659 requirements. Certificate holders are not certified, licensed, accredited, or registered to engage in a specific occupation or profession.
1. Certification Domain
The certification covers the following domains
1. Domain 1: Introduction to quality concepts, QMS, and clauses 4–7 of ISO 9001
2. Domain 2: Clauses 8–10 of ISO 9001
2. Target Group
This certification is fit for anyone
1. who needs to verify about the know about the Essentials of Quality Management system.
2. who needs an Entry level certification
3. Eligibility requirement
To sit for Exam, the candidate
1. shall hold four-year degree from recognized university / college
2. shall demonstrate either minimum of two years of related work experience in Quality management & Quality Assurance in organization or project level OR who attended a minimum of 21 Hrs of Quality Management related training
4. Certification Exam Content outline
The total number of Certification Exam Questions are 40. Out of the 40 questions, 70% of the questions focus on the Domain 1. The remaining questions will evaluate the candidates understanding on Domain 2.
All questions are multiple-choice type with single of multiple response. In case of multiple response type questions candidate will get the score value for the correctly responded option proportionally.
Candidates shall get 75% of the correct answers to pass the Exam.
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No |
Domain |
ECO |
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1 |
Domain 1 |
Understanding and ability to describe the seven QMS Principles QMP 1 – Customer focus QMP 2 – Leadership QMP 3 – Engagement of people QMP 4 – Process approach QMP 5 – Improvement QMP 6 – Evidence-based decision making QMP 7 – Relationship management |
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Understanding and ability to describe the ISO 9001 QMS Requirements QMR 1 – The organization and its context QMR 2 – The needs and expectations of interested parties QMR 3 – Determining the scope of the quality management system QMR 4 – Quality management system and its processes |
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Understanding and ability to describe the ISO 9001 QMS Planning QMPL 1 – Actions to address risks and opportunities QMPL 2 – Quality objectives and planning to achieve them QMPL 3 – Planning of changes |
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2 |
Domain 2 |
Understanding and ability to describe the ISO 9001 QMS Support
QMSS 1 – Resources QMSS 2 – Competence QMSS 3 – Awareness QMSS 4 – Communication QMSS 5 – Documented Information |
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Understanding and ability to describe the ISO 9001 QMS Operation
QMSO 1 – Operational planning and control QMSO 2 – Requirements for products and services QMSO 3 – Design and development of products and services QMSO 4 – Control of externally provided processes, products and services QMSO 5 – Production and service provision QMSO 6 - Release of products and services QMSO 7- Control of nonconforming outputs |
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Understanding and ability to describe the ISO 9001 QMS Performance evaluation
QMPE 1 – Monitoring, measurement, analysis and evaluation QMPE 2 – Internal audit QMPE 3 – Management review |
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Understanding and ability to describe the ISO 9001 QMS Improvement
QMSI 1 – determine & select opportunities for improvement QMSI 2 – Nonconformity and corrective action QMSI 3 – Continual improvement |